A lot of Iwataya Head Office window

linkReturn to the previous page
Various windows
The first floor of the new building tax exemption Counter
≫The first floor of the new building Map
By the first floor of the new building tax exemption Counter, we do tax exemption procedure of customer visited Japan from foreign countries.

Main building the second-floor general bureau under the ground
≫The second floor of main building basement Map

In main building the second-floor general bureau under the ground, we give various service commencing with guidance (English, sign language) in shop and traffic information out of the shop. You feel free to contact, and please acquire thing as follows.

Attend service
We help with shopping of customer that body is inconvenient.
I would like reservation until the day before. (we may have limitation at time.)
Child's identification card service
We are reliable even if lost when we have you attach child badge.
Baby stroller, wheelchair, rental of rollator
We rent baby stroller and others, wheelchair, walk assistance container which have been cleaned with sanitization sheet.
Temporary custody of baggage
I take baggage of purchase product and customer.
We change service of baggage custody Counter from Saturday, September 1, 2018.
PORTER service
I carry purchase in shop until parking lot PORTER Counter by the designation time.
Lost article reception desk
We take thing left behind in Iwataya Main Building, new building and present.
Issuance of parking service ticket
We issue service ticket of designated parking lot according to purchase amount of money.
>>Click here for details

Image: Main building the second-floor general bureau under the ground
▲Main building the second-floor general bureau under the ground

To the top of the page↑

The third floor of the main building MI Card Counter
≫The third floor of the main building Map
M eye Cards enrollment reception desk
Inquiry of overall M eye Cards
About tax exemption procedure, receipt collective issuance, we go on the first floor of the new building east side information desk side.
<about companion of pet>
By instruction of public health center, food floor, restaurant, cafe, entering a shop to food exhibition space have you decline.
About place except the above, we can be accompanied if you can put in sling and the basket.

Customer salon (meeting, foreign merchant reception desk others of MI Cards, friend)
≫The sixth floor of the new building Map

There is window Counter of various services including meeting, foreign merchant regular customer reception desk of MI club, friend.

MI club /MI credit card reception desk
Inquiry about MI Cards, MI credit card reception desk, issuance.
Meeting reception desk of friend
Inquiry about meeting of friend, the enrollment, continuously receipt of money reception desk.
>>Click here for details
Foreign merchant reception desk
We accept the receipt of money, inquiry as window in shop of foreign merchant regular customer.
Administrative counseling
Expert accepts administration and consultation about law free.
Time in: From 10:00 a.m. to 5:00 p.m.
※Reception desk content varies according to days.

Image: The sixth floor of the new building customer salon
▲The sixth floor of the new building customer salon

To the top of the page↑

Courier service acceptance

Let alone purchase product, we accept delivery of other baggage (pay)
Trust: Yamato Transport Company, Limited
To the top of the page↑